Privacy Policy
Effective as of December 15, 2024
At JarVisa, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our visa assistance services.
Quick Navigation
Personal Information
- • Account Information: Name, email address, password
- • Profile Details: Nationality, travel preferences, visa history
- • Application Data: Visa application details, destinations, travel dates
- • Document Information: Cover letters, itineraries, and generated content
Automatically Collected Information
- • Usage Data: Pages visited, features used, time spent on platform
- • Device Information: IP address, browser type, operating system
- • Cookies: Session data, preferences, authentication tokens
- • AI Interactions: Chat conversations with JarVisa AI (anonymized)
Payment Information
Payment processing is handled by secure third-party providers (Stripe). We do not store full credit card information on our servers. We only retain transaction IDs and billing addresses.
Service Provision
- • Generate personalized visa requirements and recommendations
- • Create AI-powered cover letters and travel itineraries
- • Provide interview preparation and guidance
- • Track your visa application progress
Account Management
- • Authenticate and authorize access to your account
- • Send service-related notifications and updates
- • Provide customer support and respond to inquiries
- • Process payments and manage subscriptions
Service Improvement
- • Analyze usage patterns to improve our AI models
- • Enhance user experience and platform functionality
- • Develop new features and services
- • Ensure platform security and prevent fraud
Security Measures
- • Encryption: All data transmitted using TLS 1.3 encryption
- • Database Security: Encrypted data storage with access controls
- • Authentication: Secure password hashing and session management
- • Regular Audits: Security assessments and penetration testing
Data Retention
- • Account data: Retained until account deletion
- • Application data: Retained for 3 years after completion
- • Usage analytics: Anonymized and retained for 2 years
- • AI conversation logs: Anonymized within 30 days
Data Breach Protocol
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the platform and investigate the incident.
GDPR & CCPA Rights
- • Access: Request a copy of your personal data
- • Rectification: Correct inaccurate or incomplete data
- • Erasure: Request deletion of your personal data
- • Portability: Export your data in a structured format
- • Restriction: Limit how we process your data
- • Objection: Object to certain processing activities
How to Exercise Your Rights
To exercise any of these rights, you can:
- • Use the privacy settings in your account dashboard
- • Contact us at privacy@jarvisa.com
- • Submit a request through our support center
AI Services
We use OpenAI's GPT models for generating content. Your conversations are processed according to OpenAI's privacy policy and are not used to train their models.
Analytics
We use Google Analytics to understand user behavior. Data is anonymized and aggregated.
Payment Processing
Stripe handles all payment processing. We do not store credit card information.
If you have questions about this privacy policy or how we handle your data, please contact us:
Response Time
We typically respond within 48 hours
This privacy policy is part of our commitment to transparency and data protection. For more information, see our Terms of Service.